Service Center Manager in Irving, TX at Arconic

Date Posted: 10/22/2018

Job Snapshot

Job Description

Primary Purpose of the Function

We have an exciting opportunity for a Service Center Manger to lead our location in the North Texas (Coppell) location as part of the Building and Construction Systems Business Unit.  The Service Center Manager will have responsibility for operations and service of the service center.

The Service Center Manager will report to the Director of Service Centers BCS North America (BCSNA) and is responsible for oversight of all areas from order pursuit through order execution to shipment for the location. The position will lead a dynamic growth business through exceptional customer relationships, employee engagement building upon our visions and values of integrity, environment, health and safety, innovation, respect, and excellence.   

Major activities/Key challenges
  • Provide tactical leadership for the Service Center to deliver on the plan for the location;
  • Provide a consistent vision and direction for the Service Center while establishing a strong connection to other Service Centers and BCS strategic priorities;
  • This position is responsible for leading a front end organization utilizing project management skills.  The individual will also need experience working with subcontractors in the B&C Market; 
  • Ability to spot market opportunities leveraging business to growth at greater than the market rate;
  • Develops manufacturing operating plans that deliver operating excellence in accordance with company policies, goals and objectives;
  • Links established processes and leadership execution in the areas of Environmental Health and Safety in keeping with the company’s proud legacy of attention to safety, the environment and the communities in which it exists;
  • Develops quality strategies that drive process stability, quality assurance and process standardization with associated controls and feedback;
  • Ensures robust people development plans and capable succession plans are in place. Achieve results through the engagement of the entire team and strong customer and supplier partnerships;

Essential Knowledge and Skills/Education
  • Thorough knowledge of Finance and Accounting with working knowledge of budgets and income statements;
  • Understanding of levers for cost control and cost savings;
  • Exceptional analytical skills, written and oral communication and interpersonal skills;
  • Knowledge and experience in applying lean manufacturing principles;
  • Good computer skills in JD Edwards, Excel, Outlook and PowerPoint;
  • Detail orientated with proven time management skills and the ability to meet deadlines;
  • Background in manufacturing methods, process improvement programs and procedures required;
  • Ability to coach employees through the challenges of the business;
  • Must have strong leadership skills and the ability to inspire employees;
  • Should be commercially focused with strong inventory management;


Basic Qualifications:
  • High School Diploma or GED from an accredited institution;
  • Minimum of 5 years supervisory experience;
  • Minimum of 5 years experience in a manufacturing environment;
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position
Preferred Qualifications:
  • Bachelor's Degree in Engineering, Construction Management or Architecture from an accredited institution;
  • Minimum of 8 years of prior management experience;


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