Quality Surge Team Manager in Dover, NJ at Arconic

Date Posted: 9/21/2018

Job Snapshot

Job Description

*Will consider other US Arconic locations*
 
Are you an empowered Leader Partner with the drive to transform ideas into sustainable value? Arconic is seeking individuals who have a demonstrated ability to achieve results in a manufacturing environment, as well as the passion to put that experience to work to lead activities and support plant/location team to achieve manufacturing excellence.  Our organization is dedicated to rapid, profitable growth through continuous capital investment, operational excellence and career development. Arconic is a company that promotes and develops from within with worldwide opportunities. If you are an energetic professional that wants to be a part of a dynamic team we encourage you to apply. 
 
Join Arconic and join a network of people who are passionate about industry-changing technology that advances the world. You’ll have the opportunity to work with leading global companies that operate in world-changing industries—such as aerospace, automotive, building and construction, defense and commercial transportation. It’s not just a job. It’s a career and a path to the future. You’ll be part of a diverse culture of learning, teaching and mentorship. Arconic is fully committed to developing people: providing employees with the resources, and learning and development opportunities they need to excel and build a career.
 
Arconic (NYSE: ARNC) is a $13 billion global leader in lightweight metals engineering and manufacturing. Arconic’s innovative, multi-material products, which  include  aluminum,  titanium,  and  nickel,  are  used worldwide in aerospace, automotive, commercial transportation, packaging, building and construction, oil  and  gas,  defense,  consumer  electronics,  and  industrial  applications.    Arconic is  a  global  company operating in 19 countries. Based upon the country where the point of sale occurred, the US and Europe generated 63%  and  26%,  respectively,  of  Arconic’s  sales  in  2016.  In addition, Arconic has  operations in  Brazil,  Canada,  China,  Japan,  and  Russia,  among  others.    In November 2016, Arconic  was launched  as  a  standalone  company  after  separating  from  Alcoa  Corporation.  Arconic operates  three reportable segments: Engineered Products & Solutions ($5.9bn revenues in 2017), Global Rolled Products (“GRP”; $5bn), and Transportation and Construction Solutions ($2bn).
 
Arconic is seeking a Quality Surge Team Manager to implement Quality strategies that drive bottom-line improvements in manufacturing operations and related support centers.  Our organization is dedicated to rapid, profitable growth through continuous capital investment, operational excellence and career development.  Arconic is a company that promotes and develops from within with worldwide opportunities.  Arconic is seeking a Quality Surge Team Manager to implement Quality strategies that drive bottom-line improvements in manufacturing operations and related support centers.  Our organization is dedicated to rapid, profitable growth through continuous capital investment, operational excellence and career development.  Arconic is a company that promotes and develops from within with worldwide opportunities.
The Quality Surge Team Manager is responsible for assisting in planning and implementing Quality Systems strategy including complaint handling and analysis, documentation, training, organizational planning, implementation of technology, and developing and implementing tactical plans to meet Company and Corporate objectives. This individual assists in implementing policies to ensure compliance with applicable Customer Requirements and Industry Standards / Specifications. Plans, coordinates, and directs Quality Systems and Customer Programs to ensure products and processes are consistent with established standards by performing the following duties personally or through collaboration with others within the organization. 
Initially, the Quality Surge Team Manager will lead a team of Quality professionals to drive quick Quality improvements in targeted Arconic operations.  The Quality Surge Team Manager will be placed in an intensive management training program to learn and then apply Arconic’s Quality system before assuming a full-time Quality leadership role in an Arconic business.
Essential Functions & Key Responsibilities:
Under the direction of the VP Global Quality Assurance, this role is responsible for customer-plant liaison, implementation and improvement of statistical methods, quality cost analysis, specification and procedure development, and conduct of plant quality audits.
  • Strategic Management of the Quality functions for manufacturing operations.
  • Developing overall Product Quality Plan and implement policies, procedures, and processes to improve operational practices, create customer satisfaction and reduce cost.
  • Ensuring that systems & processes are in place with both internal and external suppliers to ensure product quality.
  • Working with management, production, and marketing staff to determine quality requirements for new and existing products.
  • Perform liaison between manufacturing plants and customers relative to customer specifications, customer quality requirements, and customer problems.
  • Review customer complaints, analyze returns, and make recommendations for corrective action.
  • Assist plants in implementation of statistical methods and quality improvement programs.
  • Developing a team of highly motivated quality professionals to drive industry best in class.
  • Managing certification & accreditation processes.
  • Ensuring compliance with customer specifications and government regulations/FAA/CAA/ EASA/DOD/DOT.
  • Establishing procedures to verify new/changing products meet customer and internal requirements before manufacturing start-up.
  • Ensuring long-term sustainability and improvement of the Quality Management Systems.
  • Leading Change Management Process to ensure continuous improvements while ensuring total internal and external customer satisfaction.
  • Timeline driven, passionate, is respected, has credibility.
  • Ability to integrate resources together from inside and outside the company.
  • Proven track record leading a complex quality operation.
  • Leadership of a world class quality functions.
  • Experience working across global borders.
  • Knowledge and experience in implementing Quality Management Programs.
  • Experience in successfully implementing large scale/systemic change efforts across a diverse organization.
  • Ensure that all work activities are performed in accordance with established safety and environmental standards.
  • Understanding of financial and non-financial metrics data necessary to achieve high quality performance.
  • Remain flexible with daily activities in order to handle emergency issues as they arrive.
  • Travel as necessary and on short notice to customers and suppliers to resolve problems.
  • Diverse leadership experience in areas of Engineering, Planning, Financial, Manufacturing or Technical areas.
  • Demonstrated ability to interact effectively with and influence the decision making of Senior Management.
  • Track record for growing and developing people and teams.
Essential Knowledge, Skills & Abilities:
  • Leadership and Initiative — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Problem Solving – Job requires advanced problem-solving skills and experience in structured, root-cause problem solving methodology
  • Disciplined Execution — Job requires holding the Operations team accountable through daily execution to the plan. When required, he/she will need to be able to dive into details to ensure operational success.
  • Energy – Job requires high levels of personal energy and initiative to be successful. 
  • Integrity — Job requires being honest and ethical.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Time Management — Managing one's own time and the time of others.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Customer Service — Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
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Qualifications

Basic Qualifications:
  • Bachelor’s in Business or Engineering from and accredited 
  • Minimum of 5 years of experience leading a strategic team for systems, processes, and manufacturing operations
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position.
Preferred Qualifications:
  • Prefer Graduate Degree in Business, Engineering or related Technology/Science Discipline.
  • Strong leadership qualities, including the ability of building a team, envisioning and articulating the strategy, and passionately owning and driving the team towards achievement
  • Quality Assurance experience in Aerospace or Automotive environment is preferred.
  • Strong command and understanding of thermal processing, chemical processing, nondestructive testing, material laboratory testing, castings, forgings, extrusions, and metallurgical practices
  • Experience implementing quality systems and leading change through strategic direction
  • Strong command of aerospace quality specifications, SAE, ASTM, AMS, NASM, ANSI, AS/EN/TS/PPAP/CAPA standards, and customer specifications/requirements
  • Understanding NADCAP AC7102, AC7006, AC7114, AC7101, AC7108
  • Demonstrates integrity, credibility, and confidentiality required.
  • ASQ certification and formal course work in Industrial Statistical Methods.
  • Strong mechanical and manufacturing process skills/experience.
  • Analytical skills and understanding of problem solving techniques/tools.
  • Excellent verbal & written communication skills at all levels required.
  • Experience using MS Office applications.