Plant Sales /Customer Support Rep in LaPorte, IN at Arconic

Date Posted: 2/24/2018

Job Snapshot

  • Employee Type:
  • Location:
    LaPorte, IN
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

This opening is with Arconic Howmet, a division of Arconic Power and Propulsion – a world leader in the investment casting of superalloys, aluminum and titanium primarily for jet aircraft and industrial gas turbine markets and a leading supplier of forgings for the aerospace, automotive, commercial transportation, and other industrial markets.

Our LaPorte, IN facility is seeking Plant Sales/Customer Support Rep to provide an interface between customers and in-house personnel, performs various sales and marketing activities, and coordinates internal proceedings to maintain and/or enhance customer relations for Arconic Howmet La Porte Casting (AHLC).

Responsibilities include:
Reviews and is responsible for accurate customer order placement and contract review
Communicates with regular and prospective customers to solicit orders or talk with them regarding other customer service related concerns. This could be by telephone, written correspondence, or visitation (to or from).
Quotes prices, credit terms, process capabilities, and delivery times to customers.
Follows up on quotes to pursue business and determine status.
Follows up with customers to resolve credit and accounts receivable issues.
Forecasts monthly and annual budgets and monitors customer demand performance to projected revenue and margin goals
Facilitates the achievement of monthly revenue target goals and serves as a liaison between customers desires and plant goals

The ideal candidate will possess the following:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Basic Qualifications

Bachelor’s degree from an accredited institution.
A minimum of 1 year of experience in sales or customer service within a manufacturing or industrial environment.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Preferred Qualifications


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