Information Systems Manager in Dover, NJ at Arconic

Date Posted: 3/2/2018

Job Snapshot

Job Description

This position exercises full responsibility for all activities within the Information Systems Department of the Arconic Dover Operations. In consultation with Sector/Senior Plant Leadership, responsible for defining and executing the Arconic, BU, and individual plant IS Strategies within their respective plants. Responsible for insuring effective use of computer software, hardware, and technology within their facilities.
  • Translates business requirements into technical and application solutions. Balances needs of the location with the needs of the BU and global organization. Leads and coordinates change within the location and across the Global IS organization.
  • Responsible for the development, management, and execution of the IS budget.
  • Manages IS teams; including staffing decisions, assignment and prioritization of projects and tasks, coaching, training, performance management, and providing input into compensation decisions.
  • Responsible for planning, coordinating, and monitoring IS project activities to achieve goals within defined performance metrics.
  • Ensures the location IS organizations operates in compliance with all Arconic, BU, and ASAT requirements.
  • Represents the BU Plant IS Organizations in the development and implementation of policy/practice driven by the greater Arconic IS Organization
  • Through collaboration/participation with the BU IS Lead Team, lead/sponsor projects and initiatives that improve and unify the AE IS environment and organization.
  • Manages the local IS Team to ensure this IS needs of the location are met including technical and infrastructure support, application support, and development and implementation of new systems and functionality.
  • Coordinates the activities of the SMO organization to provide the location with necessary infrastructure and workstation support. Coordinates with SMO management to resolve and escalate issues as required.
  • Organizes and prioritizes projects and tasks and makes work assignments to the local IS staff in conjunction with the needs of the location, the BU, and the global IS organization.
  • Assists in new system development and installation, acting as project leader for major systems and a point of contact for BU/GBS-deployed systems. Follows the appropriate project management practices/policies as required.
  • Leads and fosters a team environment that empowers others to contribute, resolve conflict, and build consensus while insuring business objectives are met.
  • Operates within Arconic IS standards and conventions and applicable Arconic BU/RU IT standards. Leads the implementation of these standards and processes within the location as required
  • Insures compliance with all guidelines detailed in the IT ASAT for the location. Responsible for the on-time completion of all assigned ASAT testing and action plans, both personally and for the location.
  • In conjunction with the local IS Team, responds to and addresses help desk tickets in line with agreed to SLA’s. Clearly understands the IS help chain and how to navigate it globally.
  • Maintains a broad understanding of the business processes within the plant, their key users, and the business systems that support them.
  • Participates in the analysis of the plant’s processes to identify gaps and opportunities for improvement.
  • Acts as liaison between IS, location business leadership, BU and Global IS, and IS suppliers on all IS issues and projects.
  • Provides IS operational and infrastructure support for the local facility, including such things as IT security, backups, networks, workstations, server rooms and voice communication.
  • Complies with all EHS rules required for the work environment.
  • Performs other duties as assigned.

Basic Qualifications

  • Bachelor's Degree from an accredited institution
  • 7 years work experience in Information Systems
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship not available for this position.
  • This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an US Citizen, US Permanent Resident (i.e. Green Card Holder), Political Asylee, or Refugee

Preferred Qualifications

  • Must have good interpersonal skills and be able to effectively interact with business customers and other members of the AE IS Team
  • Demonstrate a solid understanding and practical application of systems analysis and technical skills
  • Remain current with the business, industry trends, the IT profession, and best practices
  • Must possess leadership ability; effective oral and written communication skills; possess organization, planning and decision-making abilities, good analytical skills, project management abilities, and be creative and a competent team builder.


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