HR Business Specialist in Pittsburgh, PA at Arconic

Date Posted: 6/4/2018

Job Snapshot

Job Description

Major Activities/Key Challenges

• The HR Business Specialist is responsible for performing HR-related duties on a professional level and works closely with location, BU and RU senior HR management in supporting HR transactional activities at a shared service level.

• Responsible for the administration of HR Operation for the US Business Support locations providing regional support and overseeing the employee life cycle administration.​

• Support Talent Management activities of United States Business Services (USBS) customers with salary proposals and job offer letters.

• Supports multiple transactional activities: Policy & Procedure Support, Flow Chart/Map Support, Recognition Programs, Annual Contract Rate changes, Hourly Rate Changes, Pay for Performance Support, Business Continuity Plans.

• Lead the delivery of HR support to USBS customers to ensure quality and timely services in accordance with the service level agreements & act as a help chain.

• Act as Equifax Business Process Optimizer; grants access to new users of I-9 tool; monitors and responds to unemployment claims in CaseBuilder tool. Performs quarterly user reviews.

• Implement and maintain standard operating procedures for all HR Services.

• Drive process consistency and standardization across the regions

• Support HR Business Partners on HR policies and guidelines.

• Ensure HR processes are tested and communicated prior to implementation and ensure operations stability and continuity exists

• Creation of Performance and Development Dashboards to support Corporate Resource Unit (RU)

• Analyze USBS trends and metrics in partnership with HR to develop solutions, programs and policies

• Streamline and provide timely and accurate HR Reporting

• Oversee the accurate and timely delivery of operational reports and supporting Key Performance Indicators to the business

• Conduct annual review of USBS Standard Operating Procedures to ensure audit compliance

• Provide help chain support to Kofem team

• Ensure all quarterly Arconic Self Assessment Tools (ASATs) are completed and entered in the Application Service Provider system for compliance. Close any gaps identified in quarterly ASAT reviews

• Ensure compliance to government regulations and company policies

• Assist with onboarding of new customers by providing HRIS training, creating & training on an employee change form, & providing Remedy training to new customers

• Review, develop and standardize HR processes and provide a platform to educate end users on changes and improvements. Identify training needs and develop plans to deploy training for the department and/or customer base.

• Handle escalated client issues and/or concerns.

• Take initiative to identify and anticipate business and client needs and make recommendations for implementation.

• Lead the Quarterly Pay for Performance Process, managing communications with Business Units (BUs) and handling escalation and coordination with Payroll Team.

• Support the annual Year End Compensation process for all Arconic businesses, including employee eligibility reviews and plan validations.

• Coordinate needed corrections with HRMS team.

• Conduct quarterly audits of the Authorized Approvers Listings for each BU and/or location to ensure only authorized requestors submit appropriate change requests for employees.

• Coordinate Contract Rate Increases and ensure all increases are correct and validated to ensure proper pay to employees.

• Provide support for the Involuntary Separation Process including ENWR (layoff) support, generating letters, creating the OWBPA, and coordinating outplacement services and severance payouts.

• Coordinate the setup of Kiosk Ids for the hourly employee population.

Essential Knowledge & Skills/Education

• Human Resources – Knowledge Base

• Problem Solving/Analysis

• Project Management

• Communication Proficiency (written and verbal)

• Ethical Conduct

• Time Management

• Microsoft Office Skills package with strength in Excel

• Very strong attention to detail and accuracy/data integrity

• Ability to provide excellent customer service in person and via telephone and email

• Sense of urgency and ability to work under tight deadlines

• Ability to manage conflicting priorities


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Basic Qualifications


• Associate's degree from an accredited institution.


• Minimum three years’ experience in human resources in a corporate environment.


• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa Sponsorship is not available for this position.




Preferred Qualifications


• Bachelor’s degree in Business Administration, Human Resources, or related field.


• Previous HRIS experience.


• Ability to work independently.


• Excellent communication skills.


• Microsoft Office skills, with strength in Excel (pivot tables, data manipulation, etc.).


• Analytical & Problem Solving Skills.