Global Wide Area Network Engineer in Pittsburgh, PA at Arconic

Date Posted: 11/21/2019

Job Snapshot

  • Employee Type:
  • Location:
    201 Isabella Street
    Pittsburgh, PA
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:

Job Description

Arconic (NYSE: ARNC) creates breakthrough products that shape industries. Working in close partnership with our customers, we solve complex engineering challenges to transform the way we fly, drive, build and power. Through the ingenuity of our people and cutting-edge advanced manufacturing techniques, we deliver these products at a quality and efficiency that ensure customer success and shareholder value. 
In the first half of 2020 Arconic will separate into two stand-alone industry-leading public companies.  Each will have significant global reach. This role is planned to be with Arconic Corp. in the future. To learn more about this exciting transformation, visit our website.


Arconic is currently in search of a Global WAN Engineer to join our Global Information Services (GIS) Resource Unit in Pittsburgh, PA.

Primary Purpose of the Job

  • Design and implementation of core to edge network architecture and routing protocols
  • Operational Support of Data Network including troubleshooting routing and switching issues
  • LAN/WAN Responsibilities including IP address management and documentation
  • Engineering for growth and sustainability of the network.
  • Education and training of other individuals within the company regarding network routing.
  • Engineering and support of other systems supported by the Data Network Organization.
  • Analysis for root cause determination of issues including recommendations for improvements.
  • Working directly with equipment vendors
  • Maintain and configure WAN for optimum efficiency; collect and analyze WAN performance statistics; make recommendations to the Network Team.
  • Document troubleshooting and diagnostic procedures for hardware and network problems; assist in establishing system configuration database and documentation for the WAN hardware and cabling plant.
  • Resolve all customer communication problems and coordinate activities until complete
  • Customer follow up: monitoring implementations, making suggestions for improvement.
  • Using the preferred list of products and services used in Arconic, directing and influencing product and service choices in such a way that this preferred list is adhered to.
  • Staying current with Arconic business needs and data, voice & video products and services so that new data, voice & video products and services are brought into Arconic at the correct time.
  • Monitoring the technologies and the industry on an ongoing basis.
  • Effectively engaging Level 1 (customer contact), Level 2 (initial troubleshooting and resolution), and Level 3 (project/design work) support to assist the customer.

Major customers

  • Business Unit and Resource Unit customers.
  • Plant and Business Unit IT customers.
  • Suppliers of products and services.
  • Work team, peers, manager and other relevant personnel in the organization.



Basic Qualifications :

  • Bachelor’s degree in computer science, information systems or networking from an accredited institution.
  • Minimum 7 years’ experience in network management
  • Employees must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of Hire.  Visa sponsorship is not available for this position. 

Preferred Qualifications:

  • Project Management experience
  • Cisco networking certification - (CCNA) or higher
  • Extensive knowledge in design and managing and supporting network infrastructure.
  • Strong organizational development, business management, financial planning and budgeting skills.
  • Experience with a global organization including 250+ work sites in all major areas of the world. 
  • The incumbent must have strong human relation skills and be able to interact with internal and external customers, other analysts, and GIS management.
  • The incumbent must possess effective verbal and written communication skills.
  • The incumbent must be able to provide work direction to teams.
  • Good public relation and communication skills are necessary with vendor interaction.