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eCommerce Supervisor in Norcross, GA at Arconic

Date Posted: 12/10/2018

Job Snapshot

Job Description

Arconic Building and Construction Systems (BCS) is seeking an Information Technology (IT) Supervisor to serve as the eCommerce Team Supervisor, delivering technology solutions to support and grow the B2B web presence while enhancing the customer experience and driving internal process improvement.  This position is in Norcross, GA.
Primary Purpose of the Job:
  • IT eCommerce Supervisor for North America partnering with external customers, vendors, business and commercial leadership to identify technology objectives associated with eCommerce growth.
  • Partners with business and IT leaders to identify business and technology objectives, associated information technology requirements, associated value, and develops the implementation plans to achieve defined goals.
  • Owns and directs IT planning, strategy and budget management for eCommerce B2B web site and ongoing enhancement development.
  • Collaborate with BCS business process owners and key decision makers across Sales, Marketing, Order Processing Operations, Manufacturing, Finance and other functions to deliver world class information technology services.
  • Manage contracts, partnerships and relationships with key external vendors and solution providers.
  • Perform ad hoc analysis / presentations / research as required by the business leaders.
  • BCS project manager for the strategic expansion of the eCommerce offering.
  • Coordinate IT service delivery between the BCS IT staff, external vendors, GIS (shared services) and business operations – drive implementation of Arconic, and BCS standard tools.
  • Work closely with BCS IS leadership to align IS strategy globally.
  • Accountable for ensuring that the necessary IT controls within the business unit are in place and meets or exceeds the Arconic’s compliance and internal control requirements.
 Major activities/Key challenges:
  • Direct and guide the expansion and enhancement of the robust eCommerce web site to drive revenue growth, customer acceptance and satisfaction.
  • Assist in the preparation of testing strategies, and execution of the testing plan.
  • Advocate and implement the Arconic Corporate IS strategy as established by the CIO Lead Team
  • Support system integration and UAT testing.
  • Working in a service oriented architecture and with agile development methodologies.
  • Project management for on time/ on budget / on scope delivery.
  • Lead regional organization of 6+ employees (direct and matrix reports), dedicated vendor resources, and interns.
  • Ensure the growth and development of the eCommerce IT staff through continuous learning, development, succession planning, and exposure to diverse BCS/Arconic operations and projects.
  • Essential Knowledge & Skills/Education
  • Ability to manage simultaneous projects across multiple sites and disciplines with competing priorities and diverse business models.
  • Strong written and verbal communication skills.
  • Excellent leadership and interpersonal skills.
  • Experience in web development and support
  • Strong understanding of systems infrastructure design
  • Major Customers
  • Commercial
  • Order Processing Operations


Basic Qualifications:
  • Bachelor’s Degree from an accredited institution.
  • Minimum 5 years' work experience with the .NET platform and web technologies such as HTML, JavaScript, and/or CSS.
  • Minimum 3 years' supervisory experience.
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Preferred Qualifications:
  • Bachelor’s Degree in Information Systems, Computer Science, IS, or Business, from an accredited institution.
  • Development experience with Microsoft Visual Studio .NET
  • Experience with or knowledge of ASP.NET, XML
  • ASP.NET MVC experience a plus
  • Knowledge or experience with relational database structures and query technics  using Microsoft SSMS.
  • Experience with PL-SCL/SQL
  • Advanced SQL experience including the ability to write complex queries, join tables, and write %5C%5C edit complex statements.
  • Project Management experience
  • Experience in a large complex organization
  • Ability to lead direct reports
  • Ability to work in a team environment