Counter Attendant in Lancaster, PA at Arconic

Date Posted: 8/9/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Lancaster, PA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/9/2018

Job Description


Key Accountabilities

LEADERSHIP PERFORMANCE:

• Responsible for training new Counter Attendants.
• Uphold the Lancaster Operations “People value and policy on diversity in the workplace”.
• Ensure safety, environmental and quality procedures are followed at all times


PRODUCTION SYSTEMS:

• Suggest and implement inventory adjustments.
• Review all returns to inventory to prevent duplicate orders as needed.
• Expedite orders during off shift hours.
• Review the daily inventory replenishment report and make any necessary changes as needed.
• Communicate inventory discrepancies to help chain.
• Enter data within the stock-out data base and take action as needed.
• Operate a variety of mobile equipment.
• Provide customer-centric and timely assistance to identify, cross-reference, and locate equipment and parts for all plant personnel.
• Actively participate in ABS activities as required.
• Participate in team related layrered process audits.


TEAM DEVELOPMENT:

• Collaborate with centralized shared service teams; buy/pay, etc.
• Integrate with maintenance, operations and engineering in order to provide high service level.
• Communicate breakdowns with Storeroom Team, receiving, plant personnel and suppliers.
• Cross training per department requirements.
  • Gain proficiency in Team meeting roles and support the Team Charter.
  • Participate in team meetings.
  • Communicate information to team members and with others (on team, across shifts, and across departments) as needed for successful completion of work.
  • Participate in, accept and support consensus decisions of the team.
  • Engage with team members to resolve team member conflicts as directed by the team’s conflict resolution model.


RISK MANAGEMENT:

• Notify appropriate personnel of irregularities in parts and material received.
• Actively participate in Human Performance activities to identify High Risk Tasks every shift.




OTHER NECESSARY FUNCTIONS:
• Maintain clean and orderly work area(s).
• Follow all standard operating procedures, safety rules and regulations and safe job procedures.
• Other duties or assignments as required or directed by leadership.


Qualifications

BASIC QUALIFICATIONS:
• 1 year experience in Customer Service, Supply Chain, Logistics, Maintenance or Material Management.
• Must possess a valid driver’s license.
• Must have experience reviewing and interpreting various data sets.
• Must take initiative developing and implementing continuous improvement objectives.
• Must have good people skills as needed to train others in all aspects of job functions.
• Must be proficient with MS Office; able to create spreadsheets as well as maintain and share Storeroom related files.
• Must be willing to work overtime.
• Must have a good work and attendance record.

PREFERRED QUALIFICATIONS:
• 2 year Associates / Technical degree or 4 year degree with an emphasis on Supply Chain / Logistics / Material Management.
• Have good working knowledge in computer programs related to inventory activities such as Material Management & inventory software experience (Oracle- Preferred, SAP, JDA).
• Working knowledge of basic shop and machine mathematics applied to reading and interpreting complicated drawings, specifications, charts, tables and various measuring instruments.
• Experience in inventory standard work (understanding of lead times, cycle times, and safety inventory).



TRAINING REQUIREMENTS:
• Training requirements will be assigned based on employee needs as determined by department leadership.

TOOLS AND EQUIPMENT USED:
• Storeroom inventory management systems, computer, Microsoft office suite (Outlook, Word, Excel, Power Point, Access, Skype, etc), Oracle systems, Clear Orbit, EAM, EZ Stores, calculator, blueprints, drawings, reference manuals, telephone, tape measure, packaging tools and storeroom mobile equipment.

MATERIALS USED, PROCESSED AND HANDLED:
• Mechanical and electrical components and supplies, maintenance/production equipment, safety, janitorial and office supplies.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
• Ability to meet physical requirements and withstand working conditions described by the Department.


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