Automotive Site Technical Manager in Davenport, IA at Arconic

Date Posted: 11/26/2019

Job Snapshot

Job Description

Arconic is seeking an Automotive Site Technical Manager to join our Global Rolled Products business unit to work remotely and be based in the KENTUCKY - JEFFERSONTOWN / LOUISVILLE REGION.
At Arconic, our goal is to be the best company in the world! Arconic is the world’s leading producer and manager of primary aluminum, fabricated aluminum and alumina facilities, and is active in all major aspects of the industry. Arconic serves the aerospace, automotive, packaging, building and construction, commercial transportation, and industrial markets, bringing design, engineering, production, and other capabilities of Arconic’s businesses as a single solution to customers. Since it opened in 1948, Arconic’s Davenport, Iowa aluminum facility has been at the forefront of American manufacturing. Nestled on the banks of the Mississippi River in Iowa, the plant employs 2,400 people and is a focal point of the global aluminum industry. Through continued modernization, including a $500 million investment over the past decade alone, Davenport has maintained its position as the world’s premier aerospace and automotive supply plant.
Major Activities/Key Challenges:
  • Provide leadership, strategic direction, and support to multiple automotive (OEMs, Tier 1, and Outside Processors) and industrial facilities within a designated region. 
  • Primary conduit between Arconic and the Customer and manage all aspects of the account and interactions once Commercial completes the negotiations. 
  • Manage the Automotive Customers similar to how the Aerospace Sales Managers manage the Aerospace Customers. 
  • Play a critical role in driving and improving Customer satisfaction. The job is instrumental in driving continual improvement of the Ford Supplier Performance Review (SPR) score. 
  • Direct accountability/responsibility for developing the strategy and actionable items to deliver an improved scorecard. 
  • Oversee customer support for flow issues, manufacturing problem solving, and ensure that customer requirements and standards are understood, maintained, and adhered to. 
  • Provide a high degree of interaction with Customers, Quality, Sales, Commercial, Product Applications, SCM, Manufacturing, and Procurement.
  • Rely on a diverse skillset to provide guidance to customers, to the sales and marketing team, and to production and quality to solve problems.
  • Develop relationships, maintain standards, participate in quarterly Ford SPR meetings, and participate in Arconic kaizens.
  • Support and assist resident Ford Plant / Delaco Kasle Processing of Indiana FSE (Field Service Engineer) with customer issue resolution as needed.
  • Serve as primary FSE contact at assigned Industrial and Automotive OEMs, OSPs, (Outside Processors) and Tier 1 customers in designated region.
  • Assist with containment activities, corrective actions, and writing claims as needed.
  • Facilitate required Customer / Arconic meetings as needed.
  • Support all new model launches.




Basic Qualifications:
  •  Associates’ Degree from an accredited institution and relevant work experience
  • Minimum five years’ experience in a manufacturing aluminum and/or blanking environment.
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
  • This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.
Preferred Qualifications:
  • Ability to communicate effectively, both orally and in writing, with a broad range of individuals and functions both inside and outside the organization
  • Microsoft Office knowledge especially in Word and Excel
  • Experience in the automotive industry