Director of Sales and Operations Planning in Norcross, GA at Arconic

Date Posted: 1/8/2020

Job Snapshot

  • Employee Type:
  • Location:
    555 Guthridge Court Northwest
    Norcross, GA
  • Job Type:
  • Experience:
    At least 10 year(s)
  • Date Posted:

Job Description

Arconic is currently in search of a Director of Sales and Operations Planning to join our Building and Construction Systems (BCS) business. This position is in Norcross, GA.
Arconic’s global BCS business unit manufactures and markets architectural systems and products in North America, Europe, Asia and the Middle East. 
Role purpose
This role is responsible for optimizing the BCS supply chain network to enable above market revenue growth through strong customer satisfaction, optimized manufacturing costs, and debottlenecking of constrained flow paths.  The position will be responsible for aligning manufacturing capacities with commercial opportunities utilizing Sales and Operations Planning processes including demand management, operations management, and optimizing the logistics and capacity utilization across the network to increase top line growth and margin expansion.  The position will manage forecasting, sales and operating planning process, network optimization through loading and outsourcing utilization, transportation services include XPO management.  The sales and operations process will develop and execute a vision that delivers operational excellence, resulting in best in class customer service and efficiency.  The selected candidate will need to establish best in class supply chain processes, along with metrics necessary to track effectiveness, efficiency, and opportunities.  The position will also need to develop a strategic sourcing process to leverage capacity and improve reaction time and costs of market changes and disruptions.  The intent is to scale the processes globally to include Kawneer Europe and AAP locations.
This position will report to the Business Unit President and have dotted line reporting relationship to the location supply chain managers.
Key responsibilities of this role include:
  • Sales and Operations Planning (60%)
    • Lead the S&OP process to an Integrated Business Management maturity level
    • Execute S&OP processes for 5 plant locations and 12 service center locations in North America first; Expand to include 6 locations comprising Kawneer Europe and AAP’s locations
    • Accountable for the processes to gather and generate the sales forecast and operational capacities to enable business unit level discussions on risks and opportunities ahead
    • Oversee the implementation of pricing automation tools and evaluate customer pricing to drive demand and input cost changes
    • Track and maximize operation’s demonstrated capacity and flow path capacity utilization
    • Achieve BCS delivery performance targets (93% for 2019)
    • Implementation of S&OP (Sales & Operations Planning) standards across all locations by Q1 of 2020 underpinned by a model that considers various supply chain costs of the network
    • Training and facilitation for S&OP processes
    • Monitoring and coaching of standard monthly business cycle processes
    • Facilitation/technical support of supply chain improvement work
    • Understanding of significant plant outages and capacity/supply/inventory effects
    • Problem-solving support
    • Capture of supply chain best practices, with sharing and standardization across system
    • Evaluate and recommend investments in people, capacity, and process that enable top line growth and margin expansion
    • Establish engineered inventory design targets and process to implement in conjunction with location manufacturing teams
  • Coordinate product development and operations for future capital investment requirements to support effective product launches and capacity increases that drive top line growth.  (20%)
  • Transportation (20%)
    • Execute transportation sourcing strategies for North America including 17 Kawneer locations and AAP Eastman location
    • Lead the organization for the implementation and on-going management of optimization proposed by the third-party logistics partner (XPO)
      • Assess and improve carrier and location delivery and cost performance to grow market share
      • Assist Transportation and logistics teams in driving process improvements
      • Oversee negotiations with third parties to achieve optimum freight rate position per location
This role requires implementation of new management and analytical standards across multiple disciplines and locations. Following initial implementation of the standard, the role will become responsible for driving a compliance and continuous improvement mindset across multiple areas of S&OP (Capacity, Metal, Supply, Transportation) and evaluate opportunity to leverage into Kawneer Europe
  • Possess a thorough understanding of logistics, inventory management, capacity management
  • Solid understanding and practical application of systems analysis and technical skills
  • Ability to pull various pieces together and see the big picture impact
  • Strong analytical, organizational and decision-making skills with attention to detail
  • Manage and lead multiple projects simultaneously across locations
  • Ability to work independently and coach, train and energize diverse resources to develop and influence a high-performing team
  • Ability to effectively communicate in multi-cultural environments across multiple locations and all levels of the organization
  • Ability to travel up to 50% of time supporting locations
Knowledge, Skills and Experience 
  • Demonstrated experience leading project work and change management initiatives
  • Strong analytical skills; including experience in process mapping, project and program management, implementing and leading change
  • Proven ability to collaborate, lead, coach, facilitate, and communicate with individuals across all levels


Basic Qualifications
  • Bachelor’s degree in Supply Chain, Engineering, or Business from an accredited institution
  • Minimum of 10 years industry experience in a manufacturing or commercial environment
  • Minimum of 5 years of experience in Supply Chain/Planning 
  • Must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this location
Preferred Qualifications
  • Master’s degree in Engineering or Business from an accredited institution
  • Lean manufacturing / Six Sigma certified


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